New technology aims to cut back A&E waiting times

By: July 1, 2015

Out of hours doctors’ response times will be cut by two-thirds in Ireland with the introduction of a new technology, claims Irish healthcare company, Mediserve.

The AMD TeleClinic is a portable device that is “despatched quickly to patients’ homes, allowing for remote connection with a GP”.

“Mediserve’s doctor on duty out-of-hours response times during periods of high demand will be reduced by up to four hours. It will also cut down A&E waiting times,” says the company.

The device is used by a paramedic to measure vital signs and record high-resolution images of the area of complaint. It can also listen to heart and lung sounds, the same process that a doctor would go through in an examination. This information is then sent to the doctor, via the AMD TeleClinic. The doctor then conducts a face-to-face, real-time consultation, also via the device, to determine the diagnosis. Details of the callout can be electronically transmitted to the local GP after the visit and stored on the patient’s file.

Mediserve currently provides the doctor on duty out of hours service to the majority of GPs in the greater Dublin area and responds to over 5,000 calls per month. Within nine months, the company plans for the service to be available nationwide.

“Time wasted by doctors travelling to and from patients’ homes, will now be better spent diagnosing and managing patients,” says Dr Pearse Phelan, medical director of the Mediserve group.

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